Thank you for choosing BDS Recruitment Pvt Ltd (referred to as "the Company," "we," "us," or "our"). This Refund Policy outlines the circumstances under which we provide refunds for our services. By engaging with our services, you agree to the terms outlined in this policy.
1. Non-Refundable Services
Fees for job consultancy services, including but not limited to resume writing, interview coaching, and job placement assistance, are generally non-refundable once payment has been processed. This policy applies to all service packages offered by BDS Recruitment Pvt Ltd.
2. Refund Eligibility
Refunds may be considered under exceptional circumstances, such as:
- Service Not Delivered: If the services purchased were not delivered as promised within the specified timeframe.
- Service Quality Issues: If the service provided was significantly different from what was described, and the issue is reported within 7 days of service delivery.
3. Requesting a Refund
To request a refund, please follow these steps:
- Contact our support team at support@bdsbharatjobs.com within the eligibility timeframe.
- Provide detailed information about your request, including your name, contact information, and a description of the issue.
- Attach any relevant documentation to support your claim.
4. Processing Refund Requests
Upon receiving your request, we will review the information provided. You will receive a response within 5 days regarding the status of your request. If approved, refunds will be processed using the original payment method. Please allow 7-10 business days for the refund to appear in your account.
5. Changes to This Refund Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective upon posting the revised policy on our website. We will notify you of significant changes via email or through our website.
6. Contact Us
By using our services, you acknowledge that you have read and understood this Refund Policy and agree to its terms.
