Job Detail

Reservation Manager
Location: Dehradun

Position: Full-time
Industry: Hospitality (Hotel)
Experience: 3 to 5 years
Qualification: Graduate / Any Relevant Degree

Key Responsibilities:

• Manage all reservations and booking processes efficiently, ensuring accuracy and high service standards.
• Oversee the reservation team, providing guidance and training to maintain smooth operations.
• Handle guest inquiries, cancellations, and modifications to ensure guest satisfaction.
• Implement strategies to maximize room occupancy and revenue through effective yield management.
• Coordinate with front desk, sales, and marketing teams to ensure bookings are handled seamlessly.
• Maintain up-to-date knowledge of hotel services, rates, and availability to provide accurate information.
• Analyze reservation trends and adjust strategies to improve booking efficiency.
• Ensure a high level of customer service, resolving any booking-related issues promptly.